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Live your life your way.

Do more, reach your goals, and build independence with a unique combination of human support and digital self-management tools.

You on your best day

Manage life's bumps in the road, the unexpected and unfamiliar, with simple digital tools and real human support just when you need it.

Brain in Hand is your link to the organised, calm, in-control you who knows exactly what to do when things get difficult. It's with you every step of the way, helping you to solve problems, stay on top of things, and manage anxiety so you can achieve your goals.

Young woman with earbuds in wheelchair

The integrated Brain in Hand system

Brain in Hand is a digital self-management support system for people who need help remembering things, making decisions, planning, or managing anxiety. It's not condition-specific, but is often used by people who are autistic, who have learning difficulties, or who are managing mental health challenges. Combining human support and digital self-management technology, Brain in Hand helps people live more independently.

Our system is approved by government departments and in use throughout health, social care and higher education settings across the UK.

Onboard

One-to-one support

A qualified specialist helps you to identify your goals, recognise strengths, and develop solutions to overcome problems. We support each of our users to get started in the right way and keep making Brain in Hand work best for you.

Softwaretools

Web and mobile software

Simple self-management features help with managing anxiety, remembering things, planning, and making decisions. It's all personalised on a secure web page and accessed on your phone or smart device whenever you need it.

24H

Round-the-clock support

Whenever you need some extra help, you can use a simple traffic light system to let someone know you could use some support. This could be a Brain in Hand responder, or someone who already supports you.

With Brain in Hand, you don't have to think about what to do when things are hard. You've already thought about it.

Joined-up, personalised care

We help support services across the UK to achieve truly personalised, joined-up care. Working with service providers every step of the way, we ensure smooth implementation and maximum impact.

Users have control over their own independence, accessing the services they need when they need them. This allows those who support them to reach more vulnerable people within existing resources.

Users

A combination of digital tools and human support, all based on research and evidence about what works, helps people build independence, feel more confident, manage their own difficulties, and achieve their goals.

Health and social care

We are working with over 60 local authorities and health teams to get the right support to the right people. With effective implementation support, we enable services to ensure each person is as independent as is right for them.

Education

Thousands of students across 80% of UK universities use BiH through the Disabled Students' Allowance. University teams are making the most of the system too, joining up all the right support and resources in one place.

Case Studies

Case Study
User perspectives on how Brain in Hand helps
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Case Study
Open University student Rachel explains how her Brain in Hand Specialist helped her manage panic
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Case Study
Kirklees Council reduces costs in mental health care and community support
Read Case Study
Case Study
Wigan Council's mental health services help service users take control of their own recovery
Read Case Study

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What we do

We champion user-led self-management: we help people to define their own path and support them to create the fulfilling, independent life they deserve, whatever that means to them.

Why we do it

We have a vision of a future that puts people in control of their own lives, managing independently where they can and easily accessing the right support when they need it. We are constantly working towards this goal.

How we do it

We build real, meaningful relationships with our users and our partner organisations. We don’t tell anyone what to do: we help them use their unique strengths and skills to achieve the goals that matter to them.

Grounded in research. Proven in practice.

We want Brain in Hand to improve lives and help organisations to deliver high-quality support more efficiently. From the start, we've invested heavily in engaging with researchers, commissioners, end users, and the academic community so that we can better understand the impact our system makes for users and organisations.

You can download research papers and collaborative reports from the Links & Documents section below.

Download our Research Approach document

We have recently been granted a Small Business Research Initiative (SBRI) award. This funding will enable us to undertake research that will help us to improve our product’s capabilities and the overall experience for users and service providers, as well as demonstrating clinical and health economic impact.

We are delighted to have this opportunity and to have been recognised as an innovation that can make a difference.

Learn more about our SBRI win

Links & Documents

Careers with Brain in Hand

Business Development Team

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Business Development Manager

Due to rapid expansion, we are looking for a Business Development Manager to join our dynamic and highly motivated team who are on a mission to transform lives and services.

Home based, in the North East of England, you will join our sales team and be responsible for sales in your region, reporting to our UK Business Development Director. You'll have great support from your team and the rest of the business, but you'll need to work autonomously and use your initiative to identify and develop new business prospects.

Please download and read the job specification using the button below, and then apply by clicking here to access our applications portal. You will need to complete an application form for your application to be submitted successfully.

This vacancy's closing date is Monday 30th November 2020.

Download Spec

Development Team

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Business Analyst

We're on the look-out for a Business Analyst to join our skilled, motivated Product Development Team.

This role will report to the Product Owner, working closely with the rest of our developers and testers as well as other stakeholders in the business, and will be instrumental in ensuring the success of development projects.

You'll need to prepare and communicate project objectives, scope, and requirements, and ensure that these are measured to demonstrate success. This role will suit someone with a good understanding of technology, project management, and identifying solutions to problems.

Please download and read the job specification using the button below, and then apply by clicking here to access our applications portal. You will need to complete an application form for your application to be submitted successfully.

This vacancy's closing date is Sunday 29th November 2020.

Download Spec

Service Delivery Team

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National Engagement Manager

We're looking for someone to join our dynamic and rapidly growing engagement team to support our work reaching as many people around the UK as we possibly can so that we can help them to benefit from Brain in Hand.

This role will involve supporting the development of company strategy around our individually funded users, managing and building relationships with professionals to generate user referrals, and to be an expert source of knowledge about the funding options available to support individual Brain in Hand users throughout the lifetime of their BiH use.

Please download and read the job specification using the button below, and then apply by clicking here to access our applications portal. You will need to complete an application form for your application to be submitted successfully.

This vacancy's closing date is Monday 14th December 2020.

Download Spec

Programme Team

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Senior Account Manager

This is a brand-new role within our programme team: the Senior Account Manager (SAM) will be responsible for developing and maintaining excellent relationships with all our clients and ensuring that BiH delivers high satisfaction at all stages of fulfillment and ongoing use.

You'll need outstanding interpersonal, communication, and networking skills, and to be commercially confident with a customer-focused approach. Knowledge of commissioning structures within local authorities and other health and social care organisations will also be essential.

Please download and read the job specification using the button below, and then apply by clicking here to access our applications portal. You will need to complete an application form for your application to be submitted successfully.

This vacancy's closing date is Monday 30th November 2020.

Download Spec

Contact us

We want it to be as simple as possible to contact us.

You can:

Call us

Call 01392 247 909.

Email us

Email support@braininhand.co.uk, or scroll down for more contact addresses.

Message us

You can send direct messages to us via our Facebook page (click here).

Write to us

Write to Brain in Hand Ltd, Hampton House, 23 Longbrook Street, Exeter EX4 6AB.

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