You on your best day
Manage life's bumps in the road, the unexpected and unfamiliar, with simple digital tools and real human support just when you need it.
Brain in Hand is your link to the organised, calm, in-control you who knows exactly what to do when things get difficult. It's with you every step of the way, helping you to solve problems, stay on top of things, and manage anxiety so you can achieve your goals.
The integrated Brain in Hand system
Brain in Hand is a digital self-management support system for people who need help remembering things, making decisions, planning, or managing anxiety. It's not condition-specific, but is often used by people who are autistic, who have learning difficulties, or who are managing mental health challenges. Combining human support and digital self-management technology, Brain in Hand helps people live more independently.
Our system is approved by government departments and in use throughout health, social care and higher education settings across the UK.
A qualified specialist helps you to identify your goals, recognise strengths, and develop solutions to overcome problems. We support each of our users to get started in the right way and keep making Brain in Hand work best for you.
Web and mobile software
Simple self-management features help with managing anxiety, remembering things, planning, and making decisions. It's all personalised on a secure web page and accessed on your phone or smart device whenever you need it.
Whenever you need some extra help, you can use a simple traffic light system to let someone know you could use some support. This could be a Brain in Hand responder, or someone who already supports you.
Joined-up, personalised care
We help support services across the UK to achieve truly personalised, joined-up care. Working with service providers every step of the way, we ensure smooth implementation and maximum impact.
Users have control over their own independence, accessing the services they need when they need them. This allows those who support them to reach more vulnerable people within existing resources.
A combination of digital tools and human support, all based on research and evidence about what works, helps people build independence, feel more confident, manage their own difficulties, and achieve their goals.
Health and social care
We are working with over 60 local authorities and health teams to get the right support to the right people. With effective implementation support, we enable services to ensure each person is as independent as is right for them.
Thousands of students across 80% of UK universities use BiH through the Disabled Students' Allowance. University teams are making the most of the system too, joining up all the right support and resources in one place.
What we do
We champion user-led self-management: we help people to define their own path and support them to create the fulfilling, independent life they deserve, whatever that means to them.
Why we do it
We have a vision of a future that puts people in control of their own lives, managing independently where they can and easily accessing the right support when they need it. We are constantly working towards this goal.
How we do it
We build real, meaningful relationships with our users and our partner organisations. We don’t tell anyone what to do: we help them use their unique strengths and skills to achieve the goals that matter to them.
Grounded in research. Proven in practice.
We want Brain in Hand to improve lives and help organisations to deliver high-quality support more efficiently. From the start, we've invested heavily in engaging with researchers, commissioners, end users, and the academic community so we can better understand the impact our system makes for users and organisations.
You can download research papers and collaborative reports from the Links & Documents section below.
We have recently been granted a Small Business Research Initiative (SBRI) award. This funding will enable us to undertake research that will help us to improve our product’s capabilities and the overall experience for users and service providers, as well as demonstrating clinical and health economic impact.
We are delighted to have this opportunity and to have been recognised as an innovation that can make a difference.
Links & Documents
Careers with Brain in Hand
Service Delivery TeamShow Available Positions
Customer Support Officer - Head Office Exeter & home based
We’re looking for an experienced administrator to help us ensure that everyone who uses our digital support system gets the same high standard of service throughout their journey with us.
As our new Customer Support Officer, you’ll provide proactive and responsive administration to manage user accounts from the first referral right up to renewal. Well organised, a quick learner, and a great communicator, you’ll ensure all our users’ records are accurately maintained so we can give them the best support throughout their time with us.
Please download and read the full job specification using the button below. To apply, please download and complete an application form and send your completed form to email@example.com. Your email subject line should include the job title and be marked for the attention of Michelle Caine, Customer Support Manager.
This is an ongoing vacancy with no set closing date.Download Spec
We want it to be as simple as possible to contact us.